Generative AI tools like ChatGPT are rapidly changing how we access health information. Millions of people—especially younger adults—are turning to AI not just for curiosity, but for help managing real-life health concerns. From understanding symptoms to finding emotional support, GenAI is now a quiet companion for patients navigating the gaps between doctor visits.
But as this technology evolves, we must ask:
Who's guiding patients on how to use it wisely, safely, and effectively?
Even more importantly:
How can doctors teach patients how to use GenAI… if they aren’t using it themselves to manage their own health or stress?
📊 The Rise of Patient-Led GenAI Use
Recent data shows:
- 23% of U.S. adults had used ChatGPT as of early 2024.
- 1 in 5 users accessed GenAI for health and wellness-related questions.
- Usage is skewed toward younger adults (43% of 18–29-year-olds have tried ChatGPT) while older adults lag far behind (only 6% of adults over 65).
And yet, across all age groups, people are using GenAI to:
- Look up symptoms
- Make sense of confusing diagnoses
- Seek emotional support
- Understand medications
- Ask sensitive questions they might hesitate to bring up with a doctor
They’re doing it with no formal training, often relying on trial and error, social media tips, or guesswork.
⚠️ The Silent Risk: Guidance Isn’t Catching Up
While GenAI adoption is accelerating, healthcare education is lagging behind. Patients are interacting with tools like ChatGPT for deeply personal, often life-impacting reasons—but without a roadmap.
The risks are real:
- AI can hallucinate or provide medically inaccurate answers
- Patients may over-trust or misinterpret suggestions
- Vulnerable populations with lower digital or health literacy may be left behind
Yet research shows:
🟢 Patients want professional guidance.
🟢 They trust AI more when it’s recommended by a provider.
🟢 They’re ready to learn—if someone will teach them.
🩺 Doctors Are Learning GenAI—But Not to Teach Patients (Yet)
To be fair, clinicians are under their own pressure. Medical schools, hospitals, and health systems are starting to offer AI training—for note-taking, triage, diagnostic aid, and research. Some even have AI literacy modules and GenAI-focused continuing education.
But very few:
- Use GenAI for their own health or stress management
- Receive training on how to teach patients to use ChatGPT or similar tools
- Feel comfortable prescribing AI as a self-care companion between visits
Until that changes, a major opportunity remains untapped.
📘 A Book to Bridge the Gap
That’s why I created: 👉 How to Build Your Personalized Holistic Digital Health Companion
This is the first how-to book designed to help people—especially those with chronic conditions or limited access to care—learn how to use ChatGPT as a 24/7 health and life companion.
In plain language, this book teaches readers how to:
- Track and reflect on symptoms and emotional patterns
- Use structured prompts to support health goals
- Ask better questions before seeing a doctor
- Explore their concerns in a non-judgmental space
- Navigate stress, overwhelm, and daily challenges holistically
It’s also a tool for healthcare professionals who want to support patients without having to reinvent the wheel.
🔮 What the Future Could Look Like
Imagine this:
- A patient with chronic pain uses ChatGPT to log symptoms, ask questions, and build a summary for their next doctor visit.
- Their doctor, familiar with the tool, reviews the chat, fills in the gaps, and recommends reliable follow-up prompts.
- The patient leaves the office feeling empowered, understood, and with a 24/7 digital companion that continues the care journey.
That future isn’t far away. But it requires action now—from both sides.
🤝 Let's Co-Create the Future
If you’re a clinician, educator, digital health innovator, or just someone who cares about empowering people with better tools, here’s what we need:
✅ More GenAI literacy training—for both patients and professionals
✅ Bridging personal and professional use—so doctors can teach from experience
✅ Human-in-the-loop models—AI assists, but people lead
✅ Equity and safety at the core of every GenAI deployment
This moment is our chance to reimagine care—not as a series of disconnected appointments, but as an ongoing, supported experience where humans and technology work together for well-being.
🔗 How to Build Your Personalized Holistic Digital Health Companion 📘 https://www.amazon.com/dp/B0FC3VTB9C
Let’s build the future of health—together.
Thanks to Generative AI, Google Bard/Gemini and ChatGPT, for help preparing this article.
If you like my work, please check out my Author Page. Thanks!
Disclaimer - For informational purposes only. This article is not a substitute for professional medical advice. Always consult a qualified healthcare provider. Additional Disclaimers here.